Your safety is our
top priority.
At AirLivs, we go the extra mile to create a secure, transparent, and trustworthy community for both students and property owners.
Built on Trust
Discover the measures we take to ensure you have a safe and stress-free experience.
100% Verified Properties
Every property on AirLivs undergoes a strict verification process. We ensure that the photos, amenities, and details match reality so you never face surprises upon arrival.
Privacy & Data Protection
Your personal information is securely encrypted. We never share your contact details with owners until you explicitly choose to connect or book a property.
Secure Transactions
If you choose to book through AirLivs, your payments are processed through industry-leading secure payment gateways to protect against fraud.
Transparent Policies
No hidden charges. House rules, pricing, refund policies, and extra costs (like electricity or food) are clearly mentioned upfront on every listing.
24/7 Dedicated Support
Our trust and safety team is available around the clock. Whether you're a tenant or an owner, we're here to help resolve any disputes or issues.
Zero Tolerance for Scams
We actively monitor our platform for suspicious activity. If a listing or user is found violating our trust policies, they are permanently banned.
Smart Tips for a Safe Stay
While we do our best to keep the platform secure, being vigilant always helps.
- Always communicate through the AirLivs platform initially.
- Do not transfer money to unknown accounts before visiting the property.
- Read reviews and ratings from past tenants.
- Ask for an ID proof of the owner during your visit.
- Read the rental agreement carefully before signing.
Report an Issue
If you come across a suspicious listing, a fake profile, or face any harassment, let us know immediately. We take swift action.
Contact Trust Team